Business Process Automation

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Automating Business

At MTS, we specialise in helping organisations combine people, process and technology to improve organisational performance, visibility, product/ service quality and agility of business processes and to facilitate business innovation. We approach this by reviewing the 'as-is' business processes and then design the 'to-be' processes. We take an incremental approach which quickly serves as a proof point before expanding and rolling out other processes within the process lifecycle.

Human Resource Management

Companies can effectively manage their human resources if they use the appropriate core HR software products. With the right core HR software or information system, companies can easily perform the key functions of the HR department, capture basic data about employees, manage employee data, and generate valuable reports.
Human Resources Management software are tools used to automate the Human Resources process of a company. These software applications computerize and integrate several human resource processes like recruitment, training, payroll, administration of benefits, performance appraisal and analysis, etc., into one robust package.


Our CRM software can help by synchronizing customer communications among business units. Sales, marketing and customer service team can all get on the same page. It acts as a system of record for contacts and accounts throughout the customer lifecycle.
With the CRM tool, companies can track, automate, analyze, and optimize customer interactions. At its core, a CRM is a database of contact information and interaction history for each individual contact. Multiple departments may be using the CRM within one organization. These include sales, marketing, customer success or service, and potentially other teams too.

Project Management

The Project Management software helps to improve team efficiency and deliver consistent business results. Our software is based on the Kanban board system of project management. Kanban organizes project tasks as cards on a board divided into columns. Each column represents a task status - typically to-do, doing, and done. As work progresses on cards, it automatically moves them from left to right. In addition to implementing this Kanban board design, you can assign tasks to team members, set due dates, attach files, and make comments.

Performance Management

Investing in a good Performance Management System helps businesses achieve their organizational goals in a much faster and more organized manner. As customer demands keep growing in the market, companies need to identify new technologies in order to actively manage their employees' performance and actively engage them. For that matter, leveraging a Performance Management Software can do wonders.


Payroll relies on data often housed in Finance and HCM systems. To transfer that data to Payroll, organizations often use time-consuming, spreadsheet-bound processes that increase the likelihood of errors and make sensitive employee information more vulnerable. Payroll automation is one of the most crucial first steps towards bringing more efficiency to HR processes, and it is important to do it right to lay the groundwork for more HRM digitization.

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